Privacy Policy/ Terms of service
Ethical Home Solutions
1. Information We Collect
We collect information from you when you fill out a form, submit property information, sign up for updates, or otherwise provide it to us directly. This may include your name, email address, mailing address, phone number, and details about a property you submit to us. You may browse our site anonymously without providing this information.
We also collect non-identifying technical information (such as browser type and general usage patterns) through Google Analytics to help us understand and improve the site. This information does not identify you personally.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and process your request
- Communicate with you about your submitted property or transaction
- Send you updates by email or text message, if you have provided consent to do so
3. Text Messaging (SMS) Communications
If you provide your mobile phone number and opt in to receive text messages, Ethical Home Solutions may send you text messages related to your property inquiry, follow-up questions, and offers. Message frequency varies. Message and data rates may apply.
Consent. By submitting your phone number through our website and opting in, you agree to receive text messages from Ethical Home Solutions. Consent to receive text messages is not a condition of any purchase or service.
Opt-out. You may cancel text messages at any time by replying STOP. After you send STOP, we will send one final message confirming you have been unsubscribed, and you will receive no further messages from us. If you wish to receive messages again, you will need to opt in again through our website.
Help. For assistance, reply HELP to any message, or contact us directly at sales@myethicalhome.com.
Carrier liability. Carriers are not liable for delayed or undelivered messages.
No sharing of mobile information. Phone numbers and opt-in consent collected for text messaging purposes are never shared, sold, rented, or disclosed to any third party or affiliate for their marketing purposes, under any circumstances. This information is used solely by Ethical Home Solutions to communicate with you as described above.
4. How We Protect Your Information
We use reasonable administrative and technical safeguards to protect the personal information you submit to us.
5. Disclosure of Information
We do not sell or trade your personally identifiable information. We may disclose information when required by law, to enforce our site policies, or to protect our rights, property, or safety, or the rights, property, or safety of others.
Certain service providers we rely on to operate our business (such as payment processors, if applicable) may receive limited information solely as needed to perform their function for us. These providers are contractually required to keep your information confidential and are not permitted to use it for their own marketing purposes.
6. Third-Party Links
Our website may contain links to third-party sites. These sites have their own independent privacy policies, and we are not responsible for their content or practices.
7. Personal, Financial, and Property Information
As a real estate services company, we may ask you for information about a property, your situation, or (in some cases) financial details, so that we can evaluate and assist with your request. This information is used solely to help you with your real estate matter and is not shared with outside parties except as necessary to do so, or as required by law.
8. California Online Privacy Protection Act (CalOPPA)
We comply with CalOPPA. We do not distribute your personal information to outside parties without your consent.
9. Children's Online Privacy Protection Act (COPPA)
Our website, products, and services are directed to individuals who are at least 13 years of age. We do not knowingly collect information from anyone under the age of 13.
10. Text Messaging Program Terms
- Program: By opting in, you agree to receive text messages from Ethical Home Solutions related to your property inquiry, follow-up questions, and offers.
- Cancellation: Text STOP at any time to cancel. You will receive a one-time confirmation text, and no further messages will be sent.
- Help: Text HELP or contact us at sales@myethicalhome.com for assistance.
- Fees: Message and data rates may apply. Message frequency varies. Contact your wireless carrier with questions about your plan.
- Carrier liability: Carriers are not liable for delayed or undelivered messages.
11. Scope
This policy applies only to information collected through our website and does not apply to information collected offline.
12. Contact Us
If you have questions about this Privacy Policy or our text messaging program, contact us at sales@myethicalhome.com.